Tell us what happened

Include your device model, app version, what you were trying to do, and any error message. A screenshot can help. Please remove private reflections and account details you do not want to share. Never send a password, sign-in code, or payment-card number.

Premium and purchases

Open Settings → Premium in the app to restore purchases or manage your subscription. Use the same Vektorsion account and store account associated with your purchase.

Subscriptions are managed through Apple or Google Play. Deleting the app or your Vektorsion account does not cancel a subscription.

Your saved Practice

Before troubleshooting, avoid deleting the app: locally saved Practice can be removed when the app is deleted. Contact us if you need help protecting your saved reflections.

Privacy and account deletion

For privacy requests, contact privacy@vektorsion.com. You can also read our App Privacy Policy and account deletion instructions.